The concentration in Service Management is designed to provide students with the knowledge, skills, and insight to lead organizations in providing effective and efficient service in a broad variety of organizations.
In addition to the MBA core and Foundation Modules (if needed), the following courses lead to the Service Management concentration.
| BUSGR 507 | Leadership and Managing Change (3) |
| BUSGR 563 | Service Marketing (3) |
| BUSGR 574 | Best Practices in Service Management |
| BUSGR/SOCGR | Elective (3) Credit Hours - chosen from Graham School graduate courses |
Sr. Margaret Mary Hinz, R.S.M., Associate Director, Graduate Programs, Graham School of Management
