Business Advisory Council
Planning and delivering relevant business programs depends on meaningful input from the corporate community. The Graham School of Management Business Advisory Council is an important vehicle for obtaining advice and assistance in the development and implementation of appropriate professional curricula.
|The GSM Business Advisory Board Meeting was hosted by the Chicago Mercantile Exchange (CME) Group on April 25, 2016 where the Honorable Terry Duffy, executive chairman and president of CME, joined us and made his welcoming remarks.|
Advisory Council Members
Frank Bonafilia is the regional director at Dovetail Systems. Dovetail is an International Fintech Company that provides banks with modern technology to clear commercial funds "real time" around the globe.
Bonafilia is a 20-year marketing executive with an award-winning career in financial services, data analytics and the successful launch of profitable new products and services. He also serves as the executive director of the Edison Awards and co-founder of Edison Universe. On an annual basis, the Edison Awards recognizes and honors the best in innovation and innovators and was coined the "Oscars of Innovation" by Forbes magazine. Edison Universe is a non-profit sister organization with the mission of fostering the next generation of innovators through experiential learning.
Bonafilia received his undergraduate degree from the University of Kansas and earned his MBA at Saint Xavier University. His education includes the international exchange programs in Australia and China.
He is married with three children and resides in the south suburbs of Chicago. Bonafilia enjoys the outdoors and is an avid mountain biker and continues to enjoy adventure travel. He's committed to giving back to the community and currently volunteers his time at the Palos Baseball Organization, Science Fist Foundation and SXU Graham School of Management.
Senior vice president, Horton Healthcare
Ana Dutra is the CEO of The Executives' Club of Chicago, a world-class senior executive's organization focused on the development, innovation and connectivity of current and future top leaders. Dutra was the CEO of Mandala Global Advisors, a global management consulting company. Prior to that, as the CEO of Korn/Ferry Consulting and a Proxy Officer for seven years, she created a $350+ MM new global business through a combination of organic growth, seven global acquisitions, innovative go-to-market approaches and incorporation of technology and digitalization of products and services. In addition to her corporate and civic leadership roles, Dutra is a director on the Boards of the CME Group (CME-NASDAQ), Greeley and Hansen, CoachLogix, The Committee of 200, International Women Forum, Lurie Children's Memorial Hospital of Chicago, Governor State University and Academy for Urban School Leadership (AUSL), a top school turnaround organization in the country. She is also a member of NACD, WCD, the Chicago Council on Global Affairs and the Economic Club of Chicago.
A Brazilian native with over 25 years of experience in P&L management, business growth and C-Level business consulting in over 30 countries, her expertise lies in helping Boards, CEOs and their teams to identify and execute growth strategies and turnarounds through innovation, acquisitions, culture change and new technologies. As CEO, Dutra has led a number of turnarounds, global acquisitions, post-merger integration and execution of accelerated growth strategies. She has led and advised businesses in the technology, manufacturing, CPG, pharmaceutical, retail, energy and professional services industries. Dutra started her career with IBM where she managed clients and lines-of-businesses in a number of countries. After receiving her MBA from Northwestern's Kellogg School of Management, she led lines-of-businesses and global P&Ls with CSC, Oliver Wyman (formerly Mercer Management), Accenture and, more recently, with Korn/Ferry International.
Dutra also holds a master's in economics from Pontificia Universidade do Rio de Janeiro, a juris doctor from Universidade do Rio de Janeiro, all summa cum laude. She is fluent in Portuguese, English, Spanish and French and is a frequent speaker in the Global Competitiveness Forum, World Economic Forum and other Global Conferences. She is frequently featured in the Harvard Business Review online, Forbes, WSJ, CEO Magazine and is the guest editor of the 2015 Best of the Boardroom issue of Hispanic Executive magazine. Dutra was also awarded a Chicago United Business Leader of Color. She is an avid triathlete, meditator and yoga practitioner.
Senior vice president, TNG Network Technologies
Dan Gallagher has worked as a banker in commercial and retail risk management for BMO Harris Bank since 1997. He joins the Graham School of Management Alumni Advisory Board, where he seeks to use his leadership skills and be an advocate for students' career development.
Gallagher is a 1995 finance graduate from Saint Xavier's Graham School of Business. He has been involved in many parts of the community, including being a youth soccer coach for the Tinley Park Bobcats Youth Organization for the spring and fall sessions from 2005-2014; serving as president (2006-2008) and as a member of the board of directors (2000-2008) for the Bedford Park Clearing Industrial Association; and serving as the advisory board on the Moraine Valley Economic Development Council of the Southwest Suburbs from 1999-2005. He was also treasurer (1994-1996) for the Oak Lawn Rotary Club (1992-1997) and served on several chamber of commerce boards in the southwest suburbs from 1990-2000.
Gallagher and his wife, Mary, have two children, Kevin and Catie.
Stephen Hallenbeck is a retired banker, lawyer. He currently is a part-time adjunct faculty at GSM and also a volunteer Board/Committee member and trustee at the Little Company of Mary Hospital. Hallenbeck earned his J.D. from Loyola University School of Law and his B.S. in business from the University of Colorado.
During the 1990s, and prior to his retirement, Hallenbeck represented his bank in a variety of community activities in which SXU was also a community partner. Since 2002, he has served as associate program director of SXU's MBA Program for the Chicago Police Department.
Over the years, Hallenbeck has served on various iterations of the GSM Advisory Board.
He is interested in seeing GSM grow to be a model business in every way, especially in the areas of communication, employee respect, student satisfaction and fiscal viability. He's similarly interested in raising the profile of GSM throughout the entire Chicago area.
Jim Hedderman is a managing director in True Partners Consulting's Chicago office. He has over 14 years of federal taxation experience both in the public and corporate arena. Before joining True Partners Consulting, Hedderman was a senior tax analyst at USG Corporation where he focused on the income tax provision, tax return compliance, responding to IRS audit requests and Sarbanes-Oxley control processes. Prior to that, he was a senior tax consultant at Deloitte and Arthur Andersen, where he focused in the areas of large corporate consolidated returns, S corporation returns and partnership returns.
Hedderman received his Master of Science degree in taxation from DePaul University and his Bachelor of Science degree in accounting from Saint Xavier University. He is a member of the American Institute of Certified Public Accountants, Federal Co-Chair of the Chicago Tax Club and Executive Counsel Member of The Cara Program.
He is one of 26 business executives that serves as a mentor in the GSM BEST Mentoring Program.
Dr. Abol Jalilvand is a seasoned academic leader with over 30 years of global administrative experience, having served as a dean and senior scholar at major public and private universities in the U.S. and Canada, including Loyola University Chicago and Concordia and Dalhousie universities. His scholarly work on corporate debt policy, risk management, sovereign debt, restructuring and governance has been widely published and supported by external research grants. He has been editor in chief of the "Canadian Journal of Administrative Science" and president of the AACSB (Association to Advance Collegiate Schools of Business) Midwest Division. He has been a consultant to universities in the U.S., Canada, India and the Middle East. He has also testified as a financial and regulatory expert witness on behalf of public and private companies in North America.
As dean at both Loyola University Chicago and Dalhousie University, Jalilvand successfully elevated the institutions’ national and global profiles, established premier undergraduate and graduate programs, enhanced graduates’ employment opportunities, hired world-class faculty and expanded teaching and research activities. In recognition of his leadership in ranking Loyola's business ethics program number one in the nation, the Ethisphere Institute selected him as one of the 100 Most Influential People in Business Ethics in 2009. These collective efforts and accomplishments have been recognized and positively received by alumni and national and international ranking agencies, including Business Week, U.S. News & World Report and Beyond Grey Pinstripes Global Survey. They have further paved the way for implementation of successful fundraising campaigns.
As an early adopter, he brought to market online graduate and executive certificate programs including the first Canadian Master of Public Administration (Management) program and a U.S.-based hybrid international MBA program with residency in Asia and Central America. He has created educational partnership programs with universities and the industry (such as financial services, securities and exchanges, healthcare, and pharmaceuticals sectors) in the U.S., Canada, China, Russia, Cuba, India and the Middle East. Study-abroad programs were also launched in Asia (China, India and Vietnam), Europe (Germany, England, Ireland, Italy, Greece, and Spain) and Australia. Jalilvand also has extensive experience in U.S. and global accreditation.
He received his Ph.D. in finance from the University of North Carolina at Chapel Hill. He currently holds the Ralph Marotta Chair in Free Enterprise at the Quinlan School of Business, Loyola University Chicago. He serves on not-for-profit and for-profit boards, including the School of Business at Chicago State University, and the American Councils for International Education in Washington, D.C.
Bill Keyser is the CEO of The Keyser Group which is a privately-owned company based in Evergreen Park. The Keyser Group operates several buildings in Evergreen Park for executive offices, design, engineering, fabrication, warehousing and distribution, totaling approximately 100,000 sq. ft. However, the main production facility is located at 9015 S. Kedzie Avenue in Evergreen Park. This is a 35,000 sq. ft. facility featuring multiple reconfigurable production lines, a silkscreen and digital graphics production department and a prototype development area. The company also works with area vendors for specific parts manufacturing and tooling. The Keyser Group utilizes a flexible production workforce and has significant experience in handling very large-scale production and equipment rollout challenges.
Keyser's charitable contributions include much work for area hospitals. He served on the Little Company of Mary Hospital Development Committee. The Executive Board of Hope Children's Hospital was pleased to have him start up their efforts. He is currently a member of the Governing Council of Advocate Christ Medical Center and is a past chairman. Christ Hospital has benefited from his contributions on their Development Board which he chaired, as well as their Charitable Foundation Board of Directors. Through his business affiliation with McDonald's Corporation, he has been instrumental in obtaining financial support from the Ronald McDonald House Charities for these hospitals, as well as the Blue Cap School in Blue Island.
Keyser currently serves on the House Council for the Ronald McDonald House near Advocate Children's Hospital – Oak Lawn. He is also a past board member for the Ronald McDonald House Charities of Chicagoland and Northwest Indiana.
He currently serves as president for the Kids & Clay's Foundation. This foundation organizes many sporting clay events to support the families and kids that stay at the Ronald McDonald Houses nationwide.
Keyser's community involvement also extends to Saint Xavier University where he formerly served on the Board of Trustees and the University's Advancement Committee.
He is a lifelong resident of Evergreen Park and is married and has two children and five grandchildren.
Elizabeth J. Kosky-Harn is the executive vice president at Marquette Bank.
She earned here BBA and MBA at Saint Xavier and was awarded the Saint Xavier University Distinguished Alumni Award in 2006 and 2012. Kosky-Harn is actively involved with charitable organizations in the area – Port Ministries, PADS, Toybox Connection, ARMS. She is a former adjunct professor at the Graham School, where she assisted past Dean John Eber with the development of the service marketing curriculum.
Kenneth W. Lukhard currently serves as the president of Advocate Christ Medical Center, a 749-bed tertiary/quaternary campus located in Oak Lawn, Illinois. Advocate Christ Medical Center is part of Advocate Health Care, ranked one of the nation’s Top 5 large health systems by Truven Analytics, with 12 hospitals and more than 250 sites of care – the largest integrated health system in Illinois.
Ken’s current team has won numerous awards and received recognition for clinical outcomes, patient and associate satisfaction and nursing excellence. Over the course of his 30 years of hospital CEO experience, four of his hospitals have achieved “100 Top Hospital” designation during his tenure. Ken originally studied to be a Presbyterian minister and subsequently earned his B.A. degree in Theology and his first graduate degree in Counseling. After several years as a minister and psychological counselor, Ken entered health care and earned a graduate degree in Health Services Administration from the University of San Francisco. Ken and his wife, Carla, have seven children and six grandchildren. When not involved in the mission of Advocate Health Care, Ken is usually involved in various activities with his family. They are avid boaters and enjoy snow skiing together. Faith remains an integral part of the Lukhard family.
Dorri McWhorter became the CEO of the YWCA Metropolitan Chicago in March 2013. She has embarked upon a journey to transform the 138 year old social service agency to a 21st century social enterprise. McWhorter is moving the agency into the digital age by re-launching the TechGYRLS program, which focuses on developing STEM awareness for girls ages 9 through 14 and introducing Creating IL Talent, which provides web and mobile application development training to adult women. The YWCA launched its own e-commerce site in spring 2015, called the YShop, which provides carefully curated goods and services from businesses that support the mission of the YWCA.
A proven leader in the corporate and social change sectors, Dorri prides herself on being a socially-conscious business leader throughout her career. McWhorter is an active member of Chicago's civic, business and philanthropic communities. Most recently, she was a partner at Crowe Horwath LLP, one of the largest accounting firms in the U.S. She has also held senior positions with Snap-on Inc. and Booz Allen Hamilton. McWhorter is also active in the accounting profession as a member of the Board of Directors of the American Institute of Certified Public Accountants (AICPA). McWhorter also serves on the board of directors for several organizations, including Chicago Finance Exchange, Chicago Child Care Society and Search Inc. She is also a member of the Executive Council of Ms. Tech, advancing women businesses in technology. As an engaged community leader, McWhorter is a member of the Mayor's Commission on a Safer Chicago. She received her bachelor's in business administration from the University of Wisconsin-Madison and her MBA from Northwestern University's Kellogg School of Management.
Alex J. Pollock is a distinguished senior fellow at R Street, where he works on policy issues relating to mortgage finance, banking, the Federal Reserve, government-sponsored enterprises, retirement finance, corporate governance and the role of risk and uncertainty in financial systems.
Before joining R Street, he was a resident fellow at the American Enterprise Institute, focusing on many of the same issues. Before joining AEI, Pollock was president and CEO of the Federal Home Loan Bank of Chicago from 1991 to 2004. A prolific writer and speaker, he has also testified before Congress on numerous financial issues. He is the author of "Boom and Bust: Financial Cycles and Human Prosperity," and in 2007, he created a one-page mortgage information form to help borrowers understand their mortgage obligations.
Pollock is a director of the CME Group, the Great Lakes Higher Education Corporation and the Great Books Foundation (where he was chairman of the board from 2006 to 2014). He is a past-president of the International Union for Housing Finance and a member of the Business Advisory Council of the Graham School of Management at Saint Xavier University.
He has an MPA in international relations from Princeton University, an M.A. in philosophy from the University of Chicago and a B.A. from Williams College.
Jim Rybarczyk is Berger/Allied's director of Corporate Business Development. He has been with Berger/Allied since 2002 and has been in the relocation industry since 1991. In his current role, Rybarczyk is responsible for leading Berger’s Business Development Team. He was responsible for centralizing Berger's Corporate Account Customer Service Team.
Prior to joining Berger/Allied, Rybarczyk spent 11 years at the corporate office of Allied Van Lines working as the manager of Quality, supervisor of Relocation Services, among other roles. He has been an active member and former board member of the Corporate Relocation Council of Chicago. He is also a member of the Human Resource Management Association of Chicago, Society of Human Resource Management, and the Worldwide Employee Relocation Council. Rybarczyk is an active volunteer at The Cara Program in Chicago and is part of their Corporate Relations and Engagement Committee.
Rybarczyk is a graduate of Northern Illinois University with a Bachelor of Arts degree. In 2009, he earned his MBA from Saint Xavier University. Outside of work, Rybarczyk and his wife Maria enjoy their two children, Kristina and Jimmy. They reside in Orland Park.
Rick Schwer currently serves as the senior vice president for Scranton Gillette Communications/SGC Horizon, a multimedia company with operational responsibility for media brands in eight markets as well as Data, Custom Publishing and Events Groups. He provides strategic and tactical direction for these businesses with the specific objectives of building the brands and growing revenue and profits.
Schwer earned his MBA from DePaul University with a concentration in finance and a B.S. in accounting from the University of Illinois, Chicago.
Schwer, who is certified as both a CPA and CMA, began his career in the accounting field with Commonwealth Edison and United States Gypsum Company. In 1990, he moved into publishing and has subsequently been employed by Cahners Publishing Company, Adams Business Media and Cygnus Business Media prior to joining Scranton Gillette Communications in 2004.
He has taken an active role in professional organizations, including serving as a board member for FMAC and on the GSM Advisory Council for Saint Xavier University. He has worked as a part-time instructor in accounting and finance at Saint Xavier, Harper College and College of DuPage.
He has three grown children and resides in Naperville with his wife Pam. Outside work, Schwer is an avid golfer and reader, and he is an active member in his church.
Mark Serdar is an executive vice president and chief global support officer at Expert Global Solutions, where he is responsible for all operational and administrative functions for the 50K-person organization.
Previously, Serdar spent 12 years as a managing director at JPMorgan Chase & Co. (JPMC), where he held multiple senior-level positions in the firm, including head of globalization strategy, chief technology officer for the corporate investment bank and global head of contingent worker management.
Prior to JPMorgan Chase, Serdar was chief operating and finance officer for Dotspot, Inc., an Internet incubator which provided “business acceleration services” for over 50 early-stage companies.
Serdar also held senior management roles at Accenture and Cap Gemini Ernst & Young and served as president of the Bronner Group, a strategy and technology consulting company with expertise in the financial and government sectors.
Serdar earned an MBA from the University of Chicago and a B.S. in finance from the University of Illinois. Serdar also serves as a mentor in the GSM BEST Mentoring Program.
Dr. Laura Shallow is a three-time SXU alumna, receiving three different degrees from GSM at different times: Bachelor of Business Administration with a concentration in marketing in May 1978, MBA with a concentration in management in May 1986 and M.S. in Finance in 2003.
Professionally, Dr. Shallow has been in the banking industry since 1974. She was the vice president of Marketing, Business Development, Retail, and Professional Banking at Standard Bank and Trust Company in Evergreen Park/Hickory Hills from May 1974 to September 1993. Following her time there, she went onto become vice president of Municipal and Small Business Banking at Marquette Bank Chicago. She also served as senior vice president of Sales, Retail Banking and Branches; senior vice president and all-bank sales manager at Bank Financial in Burr Ridge.
Dr. Shallow was the vice president and senior relationship manager for Government and Institutional Banking Group, Commercial Banking, at Fifth Third Bank, Chicago, from May 2003 to May 2013, And since then, she has been the group senior vice president for Government and Institutional Banking, Investments, at Standard Bank and Trust Company in Hickory Hills.
Dr. Shallow has been active in University and GSM events, including Saint Xavier’s annual golf outing, homecoming activities, the President’s Scholarship Ball, as well as GSM’s retreat, Career Pathfinder Webinar and the school’s Marketing Council. She has been the inaugural president of the GSM Alumni Advisory Board since its creation in fall 2014 and has helped with mobilizing alums to establish the group with assistance from several committees. One of these committees has been charged to help GSM with its Business Executive for Student Transformation (BEST) Mentoring Program, where GSM graduates mentor current students in in support of their education and career. Dr. Shallow has contributed significantly in implementing this initiative, including hosting a meeting for the program at her bank.
She is the recipient of the inaugural GSM Alumna of the Year Award, Distinguished Alumni Award and inaugural GSM Chapter of Beta Gamma Sigma (BGS) Alumna Recognition Award, an international honors society for business programs accredited by AACSB International, encouraging and honoring the academic achievements and personal excellence in the study and practice of business.
Dr. Shallow has also been an adjunct instructor for GSM since 1986 and has served on the Saint Xavier University Alumni Association, Golf Committee, President’s Advisory Board Sisters of Mercy and the Mercy associate, among others.
Outside of SXU, she also serves on numerous community and charity organizations, including the Beacon Therapeutic, Brother Rice High School, Evergreen Park Chamber of Commerce, Evergreen Park Public Library Foundation, Mother McAuley High School, Environmental Commission for the Village of Evergreen Park and is a Eucharistic minister, reader and active member of Saint John Fisher parish.
She received her Doctor of Business Administration from Argosy University in November 2014.