- Disaster Preparedness and Management
- Employee Health Benefits
- Financial Analysis and Investments
- Financial Fraud Examination and Management
- Financial Planning
- Managed Care
- Project Management
- Public and Non-Profit Management
- Service Management
- Training and Workplace Learning Management
Graduate Programs
- Certificates
- Course Descriptions
- Dual Degree Programs
- Foundation Modules
- GSM Graduate Admissions
- Master of Business Administration
- Master of Public Health (MPH)
- Master of Science
- Options in Finance/Investment Management
- Options in Health Administration
- Planning Calendar
Featured Links
Certificate in Service Management
The certificate in Service Management is designed to provide students with the knowledge, skills, and insight to lead organizations in providing effective and efficient service in a broad variety of organizations.
The courses can be taken as a stand-alone certificate. They can also be applied to the Master of Business Administration (MBA) program or the Master of Science (M.S.) program.
Individuals who successfully complete the Certificate program and apply for a Graham School of Management graduate degree will have a streamlined application process. No admission test will be required.
Required Courses
| BUSGR 507 | Leadership and Managing Change (3) |
| BUSGR 563 | Service Marketing (3) |
| BUSGR 574 | Best Practices in Service Management (3) |
| BUSGR/SOCGR | Elective (3) Credit Hours – chosen from Graham School Graduate courses |
Contact Person
Sr. Margaret Mary Hinz, RSM, Associate Director, Graduate Programs, Graham School of Management
For More Information, Contact:
Office of Admission
Room: A226, Warde Academic Center
Email: admission@sxu.edu
Phone: (773) 298-3050
Fax: (773) 298-3076
