Internships

Qualifications

  • Must be SXU registered student. (undergraduate or graduate)
  • Aptitude and interest in working with computer hardware and software.
  • High work ethic.
  • Ability to work with a minimum of supervision.
  • Ability to work with a group towards the completion of a project/repair.
  • Ability to maintain confidentiality in all areas.

Duties and Responsibilities

  • Train lab assistants in using the software found in the labs, including MS Office, Netscape, etc.
  • Assist with software development or maintenance as directed by the Applications Coordinator.
  • Assist with computer equipment installations and moves.
  • Do hardware repairs, examples: replacing floppy drives, sound cards, calling vendors and their help lines.
  • Install software on PCs (including virus protection); restore software where applications are damaged or lost.
  • Assist with network and other cabling; test and correct cabling problems.
  • Tutor SXU employees in desktop software; network functions, Web and other Internet skills.
  • Assist in maintaining the Help Desk, responding to calls for assistance as appropriate.
  • Assist in coordinating Web and other Internet services as requested.
  • Give daily status reports to appropriate Information Services personnel.
  • Communicate status of request of departments before leaving their area using the appropriate form.
  • Attend intern meetings approximately once a week.
  • Attend training sessions before term begins.
  • Document resolutions in the Help Desk system.
  • Maintain an SXU e-mail account and read it regularly.
  • Other duties as assigned.

Compensation

  • Working 10 hours per week plus 1 hour meeting per week for the 15 weeks of the semester = the equivalent of 4.5 hours tuition billing for this semester.
  • On the job training by IS professionals.
  • Work experience that looks impressive on your resume.

How to Apply

  • Obtain letters of recommendation from two SXU faculty. (not staff)
  • Submit a letter of intent indicating what particular talents, interests you would bring to this position.
  • Letters of recommendation and intent should be sent to the Intern Supervisor or Room S-119.

Scheduling of work hours is done around your class schedule. Weekly meeting is mandatory. Contact Jack Tackitt, ext. 3296, tackitt@sxu.edu, Room S-119 or Debbie Sosnowski, ext. 3303, sosnowski@sxu.edu, Room S-121 for more information.