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FAQ's

When is my payment due?
The full or minimum payment is due on or before the published due date for each semester.

When will I receive a statement?
Students receive a monthly statement until the account is paid in full. The first statements are sent out shortly after the student has registered for the upcoming term. Failure to receive a statement does not relieve students of their obligation to meet the payment due date.

What should I do if I do not receive a statement?
Failure to receive a statement does not relieve you of your obligation to pay. Contact the Office of Student Accounts if you do not receive a statement approximately one month before the term begins.

Why don't my parents receive the bill at home and why can't they receive any information about it over the phone?
Per Federal regulations on the right to privacy, bills are in the student's name and therefore, the student bears responsibility for payment. For this reason, the semester bills are sent to the student's home address and subsequent bills to the student's local address. Parents/guardians (or anyone else, for that matter) may not receive specific information about a student's bill, credit balances or excess checks. If your parents or another third party are accepting responsibility for making payments on your behalf, it is your responsibility to share all correspondence, including statements, with them.

Do I have to pay the Student Health Insurance Plan Fee?
The supplemental health insurance plan fee is mandatory if no proof of outside insurance coverage is provided.