Below are frequently asked questions (FAQs) about payment options and Self-Service.
Each student that attends Saint Xavier University will have an account with the Office of the Bursar. This student account will include charges/payments for tuition and fees, room and board, and other charges, as applicable. All of the charges will be billed using our e-Bill process.
Convenient and reliable alternative to paper bills. You also have the ability to give access to authorized users to view your bill and make payment. There are several reasons why Self-Service is the official billing method at Saint Xavier University. The primary reason is to provide faster, easier and accurate service to our students and their parents or guardians. The vast majority of students and parents are familiar and comfortable with the web culture. It has become commonplace to perform many daily transactions and communications via email and the Internet. Many universities and institutions around the country are using electronic billing as their primary method of billing. In addition to providing more efficient service, electronic billing also results in time and monetary savings to both the student and the institution. As a highly respected institution, Saint Xavier University strives to provide services electronically.
A person other than the student may have the ability to view the Self-Service option as an authorized user.
Students must set up authorized payer accounts to allow others, such as parents, spouses, or employers, to view their bills and make online payments toward their student account. To set up an authorized payer account, follow the instructions below:
- Log onto mySXU and go to Self-Service and click on "View Account and Make Payments" In the "Authorized Payers" section, click "Add New." Choose a login name for the authorized payer (a unique login name for that person), enter their email address and pick a temporary password for their account. Click "OK" to create the account. If the login name is already taken by another user, you'll see the error message "Parent PIN already exists," and you'll need to choose a different login name.
- When the authorized payer logs into their account, they will need to create a new password and then will be able to view your bills and make payments to your account.
*Authorized Users will need a separate "Guardian Account" for CLAWS in order to Make a Cougar Card Deposit. Requests for these Guardian Accounts are made on Self-Service on mySXU under the User Account section.
Once the authorized payer has logged into CLAWS, the payer can change his/her login name and password, and set up and store his/her own profile and account information. Thereafter, unless authorization is canceled, the third party will be notified via his/her own email address that the student's bill is available for viewing. The individual can also log into the website to view the student's billing information and make a payment. This authorization only gives access to statements and payment options; authorized payers will not have access to any other student records.
No. The authorized payer can print a copy of the bill via the Internet and mail his/her payment (check or money order) along with the remittance portion of the printed bill to the The Office of the Bursar. Make the check payable to Saint Xavier University and include the student's ID number on the check.
The Office of the Bursar
Saint Xavier University
3700 West 103rd Street
Chicago, IL 60655
Students that do not pay the bill by the due date will be charged $100 late clearance fee.
- Master Card, Visa, Discover and American Express On-Line
- Cash, check or money order accepted at the Office of the Bursar
Credit Card Service Fee
Why is Saint Xavier University charging a service fee to use a credit card to pay my tuition and fees?
The credit card payment method has become prohibitively expensive because of the fees charged by credit card companies to Saint Xavier University for credit card transaction processing. Historically, the costs associated with credit card use were absorbed by the University. As a result of budget reductions, the University has elected to impose the service fee to defray these costs rather than divert limited remaining resources from instructional activities.
A non-refundable service fee of 2.75 percent will be added to each credit card transaction when paying tuition and fees on your student account. This fee is to offset the processing fee the University must pay to the credit card processor.
Saint Xavier University will accept MasterCard, Visa, American Express and Discover credit cards through the online self service portal. The University will no longer accept Visa credit or Visa debit cards for the payment of tuition and fees. Credit cards will only be accepted through the online self service portal. A computer kiosk will be available for use in the Office of the Bursar if you do not have internet access.
Yes, debit cards are treated in the same manner as credit cards and will be subject to the non-refundable 2.75 percent service fee. Visa debit cards will not be accepted for the payment of tuition and fees.
You can avoid paying the credit card service fee by paying online with an e-check, which is an electronic debit to your checking or savings account. There is no charge to pay by e-check.
Effective July 1, 2013
- Office of the Bursar: cash, check, money order
- Online self service portal: e-check, Mastercard, Visa, American Express or Discover credit cards