• For assistance with your password, please call 773-298-HELP (4357). Always Log Out. Always remember to log out so no one else may access your personal records. Even when following an outside link, you will remain logged in unless you click the log out button. To log out of mySXU, click your name at the top of your portal page and then select "Logout." Click "yes" when prompted to close the browser. IT Services and Help