Saint Xavier University Chicago Campus

Health Insurance

Insurance Coordinator

Saint Xavier University's insurance coordinator is:

Karrie Mallo
Associate Bursar

773-298-3258
mallo@sxu.edu

For any questions on the insurance cost, waiver or becoming a member of the student health insurance policy, please contact the Bursar's Office:

Office of the Bursar
773-298-3046
bursar@sxu.edu

Online Account Access

To access your online account, file a claim, check a claim or to find out more about student health insurance enrollment, plan benefits or any other insurance matters, including online waivers, please visit us at www.firststudent.com.

On-Campus Insurance Coordinators

The insurance coordinator is here to answer student questions and help them navigate through the enrollment/waiver process, claims and any other insurance issues. While there is a wealth of information at the First Student website, www.firststudent.com, students who would prefer to get their insurance questions answered in person may come speak with the on-campus representative.

Office hours are between 8:30 a.m. and 4:30 p.m. Monday through Friday:

Office of the Bursar
WAC A-227
Phone: 773-298-3258
Fax: 773-298-3263
Email: mallo@sxu.edu

Saint Xavier University
Attn: Karrie Mallo
3700 West 103rd Street
Chicago, Illinois 60655

First Student Insurance Contacts

FirstStudent
PO Box 809067
Dallas, TX 75380-9067
800-505-4160

Claims Administrators

United Health Care Student Resources
P.O. Box 809025
Dallas, TX 75380-0925
800-505-4160
Fax to: 469-229-5625

You may check the status of a claim you have already filed at www.firststudent.com and click on Check Claims Status.

United Health Care Provider Directory

A complete list of Preferred Care Providers and Pharmacies can be found online at www.firststudent.com and click on Find A Doctor.

United Health Care Pharmacy Benefit Program

OptumRx 855-828-7716 for questions about status of pharmacy claims, pharmacy claim forms, excluded drugs and pre-authorization.

Global Emergency Services

To access services please call:

800-527-0218 Toll-free within the United States
410-453-6330 Collect outside the United States

Services are also accessible via email at operations@unitedhealthcareglobal.com.

Contact Health Advocate 24-Hour Service

Phone number: 1-866-799-2670
Email: Answers@healthadvocate.com
Website: healthadvocate.com/members