You do not have to be technologically sophisticated to study online. You do need to be able to troubleshoot with the assistance of others. Generally, you will need a computer that is no more than 3- 4 years old. You will need basic skills in sending and receiving emails, searching the internet and having a basic understanding of internet protocols, and basic skills in word processing.
At this point you should make some minor modifications to your computer. These are necessary technical requirements for your online courses to run smoothly. Please read this information carefully, as you must ensure that your computer is properly configured.
If you have any questions or problems, please call the The Hub at 773-298-HELP (4357) or visit their website. They will provide technical support by phone and email for using the course software during business hours.
Hardware and Software Requirements
|Windows User||Operating System||Windows 7 or newer|
|Mac User||Operating System||OS X (10.9) or newer|
|Common to both Mac and Windows||Browser||
Microsoft Office 2007 or higher
Must have ability to check email
|Storage Space||At least 10.0 GB of free hard-drive space (additional space may be needed for multimedia files)|
|Multimedia (if used in course)||
|Mobile Operating System Native App Support||iPhone||iOS (newest version)|
|Android||Android (newest version)|
If you are not sure how to check your computer Hardware and Software, in your web browser, go to Support Details.
Simply visiting that website shows you a report with your computer's key information - operating system, browser version, Java, Flash -- use this information to compare with the table above to see whether you need to make modifications to your computer.
Free download programs and players:
- Mozilla Firefox
- Google Chrome
- Adobe Reader
- Adobe Flash Player
- Windows Media (Windows Users)
- Microsoft Silverlight
This list is subject to change.