Student Toolkit

Technology Requirements

Computer Requirements

You do not have to be technologically sophisticated to study online. You do need to be able to troubleshoot with the assistance of others. Generally, you will need a computer (Mac or Windows) that is no more than five years old. You will need basic skills in sending and receiving emails, searching the internet and having a basic understanding of internet protocols, and basic skills in word processing. We DO NOT recommend Chromebook since it is not compatible with several educational software.

At this point you should make some minor modifications to your computer. These are necessary technical requirements for your online courses to run smoothly. Please read this information carefully, as you must ensure that your computer is properly configured.

If you have any questions or problems, please call the The Hub at 773-298-HELP (4357) or visit the website. They will provide technical support by phone and email during business hours.

Hardware and Software Requirements

Type Components Requirements
Windows User Operating System Windows 10
Mac User Operating System macOS X High Sierra (10.13.6) or newer
Common to both Mac and Windows Browser
Browser Plug-ins
  • Java
  • Adobe Reader
  • Adobe Flash Player
  • Silverlight
Word Processor Microsoft Office 2016 or higher
Email Must have ability to check email
Storage Space At least 10.0 GB of free hard-drive space (additional space may be needed for multimedia files)
Screen Readers
  • JAWS for Internet Explorer and Firefox
  • Latest version of VoiceOver for Safari
  • ChromeVox for Chrome
Multimedia (if used in course)
  • Monitor capable of 1024x600 resolution. To view Canvas on a smaller screen, we recommend using the Canvas Mobile App
  • Speakers/headphones
  • Webcam
  • Windows Media Player for Windows
  • QuickTime Player for Mac
  • External CD Drive, DVD Drive (optional)
Mobile Operating System iPhone iOS (newest version)
Android Android (newest version)

System Check

If you are not sure how to check your computer Hardware and Software, in your web browser, go to Support Details.

Simply visiting that website shows you a report with your computer's key information - operating system, browser version, Java, Flash -- use this information to compare with the table above to see whether you need to make modifications to your computer.

Free download programs and players:

This list is subject to change.