Student Toolkit

Technology Requirements

Computer Requirements

You do not have to be technologically sophisticated to study online. You do need to be able to troubleshoot with the assistance of others. Generally, you will need a computer that is no more than 3- 4 years old. You will need basic skills in sending and receiving emails, searching the internet and having a basic understanding of internet protocols, and basic skills in word processing.

At this point you should make some minor modifications to your computer. These are necessary technical requirements for your online courses to run smoothly. Please read this information carefully, as you must ensure that your computer is properly configured.

If you have any questions or problems, please call the The Hub at 773-298-HELP (4357) or visit their website. They will provide technical support by phone and email for using the course software during business hours.

Hardware and Software Requirements

Type Components Requirements
Windows User Operating System Windows 7 or newer
Mac User Operating System OS X (10.9) or newer
Common to both Mac and Windows Browser
  • Safari 9 or later
  • Chrome 50 or later
  • Internet Explorer 11 or newer
Browser Plug-ins
  • Java
  • Adobe Reader
  • Adobe Flash Player
  • Silverlight
Word Processor

Microsoft Office 2007 or higher


Must have ability to check email

Storage Space At least 10.0 GB of free hard-drive space (additional space may be needed for multimedia files)
Screen Readers
  • JAWS for Internet Explorer and Firefox
  • Latest version of VoiceOver for Safari
  • ChromeVox for Chrome
Multimedia (if used in course)
  • Monitor capable of 1024x600 resolution. To view Canvas on a smaller screen, we recommend using the Canvas mobile app
  • Speakers/headphones
  • Webcam
  • CD Drive, DVD Drive
  • Windows Media Player for Windows
Mobile Operating System Native App Support iPhone iOS (newest version)
Android Android (newest version)

System Check

If you are not sure how to check your computer Hardware and Software, in your web browser, go to Support Details.

Simply visiting that website shows you a report with your computer's key information - operating system, browser version, Java, Flash -- use this information to compare with the table above to see whether you need to make modifications to your computer.

Free download programs and players:

This list is subject to change.