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Credits and Refunds

Excess Credit Refunds

If financial aid amounts disbursed to your account exceed your charges, the excess credit will be refunded to you. Students can also request a credit balance to be transferred to pay another term within the school year by sending an email to the Office of Student Accounts. The Office of Student Accounts begins to review and process refunds after the Add/Drop period ends but may be processed up to 14 days after the credit balance occurs. Paper check refunds will be available for pick up in Student Accounts during Monday to Friday office hours the following business day after the refund is issued. A refund will be issued via a direct deposit e-check if banking information is saved in Student Self-Service. Direct deposit funds are usually available within two banking days in the student's checking account but can vary depending on your bank.

The Office of Student Accounts is not responsible for delays in the event that the electronic transfer of your refund is rejected due to account closed, cannot locate bank account or invalid account number. We will reprocess your refund with a paper check and the student will be notified to pick up the check in the Office of Student Accounts the following business day after the refund is reissued. Checks must be picked up by the student and a student ID or driver's license is required for all check pick ups. Lost, stolen or destroyed checks should be reported to the Office of Student Accounts and the student will be required to complete a check affidavit document for a reissue to be processed.

Return of Unearned Title IV Federal Financial Aid

When you completely withdraw for a semester, federal regulations require that the Financial Aid Office recalculate your federal financial aid eligibility up to the amount of time you were enrolled for the semester, based on your official withdrawal date. Your official withdrawal date is the earlier of the date you began the withdrawal process or date you provided official notice, which can be given verbally or in writing. If you do not officially notify Saint Xavier University of your withdrawal, your withdrawal date is assumed to be the midpoint of the semester. The withdrawal date for students who have circumstances beyond their control will be evaluated on a case-by-case basis.

The amount of financial aid earned is determined on a pro-rata basis. For example, if you completed 30 percent of the semester, you earned 30 percent of the financial aid you were originally scheduled to receive. Once you have completed more than 60 percent of the semester, you have earned all your financial aid. At the time of withdrawal, if you received less financial aid than you earned, you may be eligible to receive additional funds. If you received more financial aid than you earned, the excess funds must be returned.

Withdrawal and Tuition Refunds

Students are held financially responsible for full tuition for all courses in which they enroll. Students are responsible for knowing the appropriate refund and withdrawal dates each semester. The schedule for refunds is available in Student Financial Services, Records and Registration Services, and is published in the class schedule each semester.

Students are responsible for officially withdrawing from a course via Self-Service on mySXU or at Records and Advising Services. Nonattendance in a course does not constitute an official withdrawal. Notifying the instructor or ceasing to attend the class does not constitute an official withdrawal. Students who do not officially withdraw are held responsible both academically and financially for that class.

Tuition Refunds are given only when students officially withdraw within the refund period. 

Number of Weeks Class Meets: 100% Refund within:
14 weeks or more 14 calendar days, counting the start date
5 to 13 weeks 10 calendar days, counting the start date
4 weeks or less 3 calendar days, counting the start date

Condensed session or short term courses may be different. See the Office of Records and Registration for refund dates of course sections which meet during nontraditional time frames.

housing and food Refunds

Housing and food charges are normally pro-rated until the drop/add date for the semester. After this time, no refunds will be given. Residents may refer to the housing agreement for further information.



Sign up for e-check with Saint Xavier University and your refund from the Office of Student Accounts will be direct deposited into your bank account. This service for all Saint Xavier students will:

  • reduce the time waiting for your refund
  • eliminate going to the bank
  • eliminate lost checks

Enter your bank account information in Self-Service on mySXU today.  In Student Self-Service, go to Banking Information. 


Contact the the Office of Student Accounts at 773-298-3046.