Out-of-State Online Education Student Complaint Process
All academic complaints should follow the Course Grade Grievance Procedure for graduate students and the Academic Status Grievance Procedure for undergraduate students. Information regarding these procedures can be found in the online student catalog.
Course Grade Grievance Procedure
Academic Status Grievance Procedure
For all other issues, the complaint should be brought to:
Richard L. Venneri, Ph.D.
Associate Provost, Office of Academic Affairs
Saint Xavier University
3700 W. 103rd St.
Chicago, IL 60655
Complaint Process Report
All students also have the right to file a complaint with their state higher education department. The list below is a compilation of all the complaint process web links and/or explanation of the process for the 68 agencies within the US (including Puerto Rico and Washington, DC).
Complaint Resolution Contacts by State
- District of Columbia
Direct Link to the State Of Maryland Student Complaint Process – PDF Document:
*Note: Saint Xavier University has submitted an application to the Maryland Higher Education Commission for permission to enroll Maryland residents in the University’s online programs. The status of the application is pending.
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Rhode Island
- South Carolina
- South Dakota
- West Virginia